Listing enquiry response
Answer common questions, capture the property of interest and identify whether the caller wants to buy, rent or sell.
AI callers for South African property teams
Respond to property enquiries while buyer intent is still high
AI Only Labs Caller helps estate agencies answer listing enquiries, qualify buyers and tenants, and book the next conversation with an agent. Your caller follows your questions and hand-off rules, so website, portal and campaign leads receive a consistent first response even when the team is viewing properties or meeting clients.
Where it fits
Practical call workflows for estate agencies
Buyer and tenant qualification
Ask about area, budget, timing and finance status before routing a qualified enquiry to the right property practitioner.
Database follow-up
Reconnect with consented contacts in your CRM and record who is still looking, who has moved and who wants an agent to call back.
From enquiry to a clear next action
Configure the questions, routing and outcome you need. The dashboard keeps the recording, transcript and summary together for review.
- Choose the property enquiry questions your caller must ask.
- Set the areas, price bands and hand-off rules your team uses.
- Review recordings, transcripts and outcomes from the dashboard.
Questions from estate agencies
Can the caller book property viewings?
It can collect preferred dates and times or follow a booking workflow you configure. Your team remains in control of final availability.
Can it transfer a serious buyer to an agent?
Hot transfer support is available on eligible plans and can follow qualification rules before connecting the call.
Can I use an existing lead database?
Yes, provided you have a lawful basis to contact those people and upload only the contacts appropriate for the campaign.